I was really nervous as I haven’t been to a dentist for about 10 years but when it came to taking my tooth out, I did not feel a thing. Alison was great and talked to me all the way through which helped a great deal. Will not be so nervous the next time now.
No problems . Good service, everything explained clearly
Lovely experience, really felt relaxed, made me feel at ease. Thank you
I felt very safe. It was very helpful that Alison talked me through the procedure before she did it
Always a pleasure to visit and receive professional care
I booked in with Dr Alison Brown to have lip fillers and was very happy with the consultation. She explained everything in detail and made sure I was happy and clear about the results I wanted to achieve. On the day, I was abit nervous of having the procedure but she reassured me and made me feel comfortable. I had a numbing gel put on my gums before the injection and couldn’t feel anything after that! I am very happy with the results, so would like to say thank you.
I would highly recommend this clinic! I was greeted at the door with a friendly smile and did not have to wait at all. Dr brown was very understanding to my needs and achieved the look I wanted. I love my lips now! Anyone considering having lip fillers should come here.
You know that feeling that makes your stomach sink…a visit to the dentist, where you are a statistic, a means of making money – not seen by the same dentist twice – even with an ongoing treatment? NONE of this applies to this practice!
I was reluctant to share this wonderful treasure with the world (I wanted to keep her to myself), but Alison and her lovely Receptionist/Assistant actually make you feel as though you are the only patient on their books. They provide the ultimate dental experience of treating you like a human being, they spend time getting to know you, reassure you and they have patience and that means that this patient will be staying on those books.
The level of professionalism, experience and human approach is second to none, means this is the Best Ever Experience I’ve had in over 40 years of dental visits.
Thank you and see you for my check up soon!
Been going to Alison for a few years now and I will never go anywhere else! Warm and friendly welcome with top quality dentistry. Even if I moved to the Outer Hebrides, I would always come back to Alison’s surgery twice a year, she’s’ that good
I just had to write and say a personal ‘Thank you’ for the wonderful dental treatment and after-care that I always receive from you. Your kind considerate manner and your incredible attention to detail, professionalism and your excellent aftercare is faultless. And this was very evident when I came to see you on the 22nd/23rd April for dental treatment. A simple but a very sincere TY from a very appreciative and grateful patient
Thank you Alison you were amazing, I can’t wait to come back!
I first visited Alison three years ago after a very bad experience with a previous dentist that left me terrified to get my teeth checked. I contacted Alison via phone and my first impressions were what a lovely lady. She took time to listen to my fears and was very patient and sympathetic. After that initial call I booked an appointment with her straight away for a check up. The service I received was outstanding and Alison was very professional and very thorough and most importantly is a very friendly person who puts you at ease. I now live an hours drive from the surgery, but due to the excellent service I receive every time I go for a check up, the journey is well worth it. Keep up the excellent work!!
Thank you so much Alison Brown for the nice job you did on me today. I look beautiful. Maybe I shouldn’t say that, but I do look great. Thank you again, and see you soon for more. 🙂
As always my appointment was kept so no waiting . A friendly greeting at the door always makes me feel relaxed. The work that Alison Brown does is second to none. I feel so comfortable in the chair when the work is being carried out I could easily fall asleep. Best dentist ever.
I’ve been meaning to e-mail you for ages but kept forgetting! I just wanted to say I’m 100% happy with the results of my Botox treatment and I’m sure I will see you again in the future.
Paid my first visit to Alison’s surgery today, and must say was very impressed by the friendly welcoming atmosphere. The treatment I had was excellent, and I would recommend her to anyone. Will be back in six months!
Fabulous service received by Dr Alison over last two years. A very nasty wisdom tooth was swiftly sorted out, many check-ups and a quick spruce and polish! Always treated with care and kindness and a bit of humour. Right hand gal Louise compliments the team and keeps us all on check. For a pain free treatment, super white teeth and the odd beauty treatment, Dr Alison and her clinic get my vote always.
I have been going to Alison for many years, she is the most professional and caring dentist I have ever been to. Wild horses could never make me change my dentist……..”Simply the Best”….
I have now had 2 sessions of Botox with Alison and I’m over the moon with the. Treatments. The results and the aftercare, marks out of 100?…………..100
I was talked through the procedure and everything was thoroughly explained before my treatment. It was all done in a friendly manner in a friendly environment and I was very happy with the result obtained. I was also told that if I needed any adjustment after 2 weeks to come in again when my face had settled down. This I did and I am so pleased. I would highly recommend any one of my friends to go and see Dr Brown.
Thank you so much for the beautiful job you have done on my teeth. I really appreciate the time and effort you gave to it. A smile is such a precious thing and you have given me back mine!
Very friendly and down to earth staff, who made me feel welcome and relaxed, even though I had not been for a check up for over a year.
Exceptional professional service, and I am extremely pleased with the results at affordable prices.
I highly recommend this surgery and will definitely be going back for the next check up!
After having not been to a dentist for over 6 years, I was very apprehensive of going again, but a broken tooth forced my hand. I found I need not have worried as the care and attention provided by Alison and Lou was fantastic. Within a week of my first check-up session I was back in to have plenty of work done.
Throughout the dental work I was apprised of what was going on, and at no point did I feel I was just another patient or job. The warm and friendly atmosphere put me at ease from the word go, and the banter made the whole experience a pleasure.
As for the actual work, I cannot speak highly enough of the quality. My teeth have never felt so good. I had multiple fillings done, but there was no pain and almost no discomfort. I was incredibly impressed and have recommended this surgery to any one who will listen (even those who won’t)!
If you are at all worried about seeing a dentist, then this is definitely the place to go, no doubt about it.
I have been coming to see Alison (and assistant Lou 🙂 for my botox several times now and I have to say I thoroughly recommend her.
Before I had my consultation visit I’d been ‘Umming and Arring’ about having botox for awhile, not liking the hereditary frown lines and ‘Jack Nicholson’ horizontal forehead wrinkles that appeared every time I raised my eyebrows. I had walked past the clinic a number of times and was curious so decided I would email and ask a few questions first. Alison always replied promptly, and answered my questions as fully as she could, and invited me to pop in to have a consultation to ask more questions and to see if I then felt happy to go ahead.
I went along with my partner, and we were both took through to the dental area where you have the procedure done. The place is absolutely spotless, very light and airy and most of all you feel at ease and very comfortable. Alison and Lou are really friendly and approachable so I felt more than happy asking my questions. I was taken through each step of the procedure and was really pleased with how knowledgeable Alison is and how honest she was when it came to advising about certain areas of the face. She is more than happy to tell you of her previous experience to put at rest any concerns on how long she has been practising botox and makes sure you are 100% happy before going ahead with treatment. I chose to come back another day to have it done but there was an option to have it done right away.
I went on my own to have the procedure done and it was perfectly fine. Alison explains everything she is going to do before she does it to put you at ease. The injections didn’t hurt and surprised me as I thought they’d go much deeper than they did. A cold pack is pressed onto the area afterwards to prevent redness and I have to say that apart from a tiny mark that you wouldn’t even see had you not been looking for it, there was nothing to indicate I had botox injections when I left the clinic! If after two weeks you feel you need a tiny bit more if wrinkles are still about, then you can go back for a top-up which won’t cost any extra. And we all like the sound of that!
I have since had my crows feet done and I am so very pleased with all the results. You hear and read on the internet so many scary stories of things that can go wrong but let me assure you that you are in very capable hands at 13 Northgate Street, Alison and Lou are friendly, fun and professional and I will continue to go there for my botox and will be the first port of call should I be considering any filler treatment in the future.
Despite not being particularly close to the surgery, the combination of a welcome and professional dentistry makes a trip to Dr.Brown worthwhile.
I love my dentist. I have been coming here for over 20years and the service and care is amazing. I would recommend The Dental Surgery to anyone looking for a new dentist!
I have been a patient at this surgery since it began and I would recommend it to anyone, The atmosphere is always friendly and puts you at ease. Before any procedure is carried out a full explanation is given. Ten out of ten.
I needed a replacement Upper Denture quickly. I contacted the Practice and Alison responded the same day, outlining the time scales expected for manufacture. I have had a lot of Dental work. This is my Fourth set of Dentures. I found Alison and Louise very Professional, Friendly and Welcoming, on every visit. Those visits consisted of a number of surprises for me. 1. Alison took the impression (Normal) 2. At this point I was expecting my new Denture. (That is my past experience) This was a second impression with a “Personal Impression Tray”. (Never had that before) 3. At this point I really was expecting my new Denture. This Appointment was to fit a Hard Wax Denture, checking the match of the upper teeth and bite. Alison was not happy with the colour match, polishing my bottom teeth before selecting the final colour for my new Denture (New in my experience) 4. My new Denture fitted the first time. That indicates the quality of the Impressions, the skill of the Dental Technician and the time Alison takes (New in my experience) 5. I returned for adjustments. Alison took her time making sure the bite was correct. 6. I later had a call from the Practice, checking that I was happy with my new Denture. (NEVER had that before) They provide excellent value for money, along with a fantastic service. Alison, Louise and your Dental Technician thank you. Best Denture ever.
Treatment for lines and wrinkles
Very welcoming and relaxed atmosphere, nothing’s too much trouble! Will definitely return….
Good quick response
Over the many years my family and I have attended Alison’s dental practice she has always shown a diligent professionalism and enthusiastic passion for her work. Together with Louise’s highly efficient running of the practice, you are always confident that your best interests are at heart. The relaxed, unhurried and friendly atmosphere immediately puts you at ease and I would whole heartedly recommend Alison and Louise to anyone seeking a high standard and honest approach, for any of the treatments they offer.
Friendly and welcoming staff and the dentist was extremely reassuring. She made great effort to explain everything she was doing and provided a easily understood treatment plan, all at a reasonable price. Thoroughly recommended.
Brilliant – contacted me the very next day
Professional and courteous
Contact the same day